

You can follow the instructions in KB0014240 on how to use the VPN on a daily basis.

During this process, the client is downloading additional configuration settings. You may experience the VPN trying to establish a connection multiple times. *The first initial login may take about 90 seconds to complete. A connection is established once you see the “Connected” window.If you see the pop up below select "Open GlobalProtect" Depending on your browser, you may be prompted to allow GlobalProtect to open.You will then be prompted to verify your identity via Duo. Enter your email address and password and click "Login".

In the portal address enter vpn.du.edu and click "Connect".GlobalProtect will open in the lower right of your desktop near the system tray and clock.Do not change the default installation location. The installer will download to your computer's default download location. Once downloaded, double click the installer to open it.Under Device specifications, see System type.Select the Start button, then select Settings > System > About.*If you are not sure what version your computer is running: Most Windows computers run 64-bit Windows. Select the appropriate software download from the list.

Enter your DU email address and password and click "Login".įor Law students and employees: Please use your email address and password.Please refer to instructions on setting up Duo One-Time Windows Installation Before installing Palo Alto GlobalProtect VPN, be sure that you have set up Duo MFA on your Office 365 email account.
